Frequently asked questions

About Unique Kesar Pampore

1. What is Unique Kesar Pampore?
Unique Kesar Pampore is a trusted name offering premium-quality Kashmiri saffron and a curated selection of high-grade dry fruits. We are dedicated to preserving the heritage of Pampore, the saffron capital of India, and delivering authentic, farm-to-table products to our customers.

2. Where is Unique Kesar Pampore located?
We are based in Pampore, Kashmir, known for its rich tradition of saffron cultivation.

3. How can I trust the authenticity of your products?
Our saffron is GI-certified, guaranteeing its origin from Pampore, Kashmir. All our products undergo stringent quality checks, and we provide certificates of authenticity for our saffron and other premium products.

About Kashmiri Saffron

4. Why is Kashmiri saffron so special?
Kashmiri saffron, grown in the fertile fields of Pampore, is renowned for its deep crimson threads, rich aroma, and exceptional potency. The unique climate and traditional cultivation methods make it superior to saffron from other regions.

5. How is Kashmiri saffron used?
Kashmiri saffron is a versatile ingredient used in:

  • Cooking: To enhance flavor and color in dishes like biryani, desserts, and beverages (kehwa and milk).
  • Medicine: Known for its immunity-boosting and stress-relieving properties.
  • Skincare: As an ingredient in face masks and creams for skin brightening and anti-aging.
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6. How can I identify pure saffron?
Pure saffron has deep red threads with yellowish ends, emits a strong floral aroma, and releases a golden hue when soaked in water or milk. Avoid saffron that has a dull color, lacks aroma, or dissolves quickly.

7. How do I store saffron for long-term use?
Store saffron in an airtight container away from moisture, heat, and direct sunlight. This ensures its aroma, color, and potency remain intact.

 

About Dry Fruits

8. What types of dry fruits do you offer?
We provide a wide range of premium-quality dry fruits, including:

  • Kashmiri almonds (badam).
  • Walnuts (akhrot).
  • Dried figs (anjeer).
  • Raisins (kishmish).
  • Dried apricots (khubani).
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9. Are your dry fruits organic?
Yes, we source our dry fruits from trusted local farmers who use organic and sustainable farming practices.

10. How are your dry fruits packaged?
Our dry fruits are hygienically packed in resealable, eco-friendly packaging to maintain freshness and quality.

11. Can I customize dry fruit gift boxes?
Yes, we offer personalized gift boxes for weddings, festivals, and corporate events. Contact us for customization options.

 

Ordering and Shipping

12. How do I place an order?
You can place your order directly on our website, UniqueKesar.com. Simply browse our products, add them to your cart, and proceed to checkout.

13. Do you ship internationally?
Yes, we ship both domestically and internationally. Shipping charges and delivery times vary based on your location.

14. How long does delivery take?
Domestic orders typically take 3-7 business days. International delivery times depend on the destination but generally take 10-15 business days.

15. What payment methods do you accept?
We accept major credit/debit cards, UPI payments, and net banking.

 

Returns and Refunds

16. What is your return policy?
We accept returns for damaged or defective products within 7 days of delivery. For detailed terms, please refer to our Refund Policy.

17. How do I request a refund or replacement?
If you encounter an issue, contact us at support@uniquekesar.com with your order details and a description of the problem.

 

Miscellaneous

18. Do you offer bulk or wholesale orders?
Yes, we cater to bulk and wholesale orders. Please contact us for pricing and availability.

19. Can I visit your saffron fields in Pampore?
Yes, we offer guided tours of our saffron fields during the harvest season (October-November). Contact us for more details and booking.

20. How can I contact Unique Kesar Pampore?
You can reach us at:

If you have any other questions, feel free to contact us. We’re here to help!